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We strive to do our best, however, if there is an error on your order, please accept our apologies, contact us upon receipt, and we will gladly fix it. Exchanges and returns are accepted within 30 days with a prior RMA (Returned Merchandise Authorization)for item that are defective. Customer is responsible for all shipping charges. For all software and Pantone products and Xerox Supplies, all orders are final. Once they have been purchased, they cannot be returned.
For Rubbermaid product, if it is damaged we will replace broken parts. Items cannot be returned.
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